User Data Deletion

Request deletion of your data

If you would like to request deletion of personal data associated with your Saba Water Delivery account, please contact the Water Delivery Office via WhatsApp at +599 416 5363.

Please include enough information for the Water Delivery Office to identify and verify the account associated with your request — for example, your name, phone number, and the village or delivery address on file.

Do not send your password, Facebook access token, or any other authentication credentials. The Water Delivery Office will never ask you for these, and they are never needed to process a data deletion request.

What happens after you request deletion

After your identity and request are verified, personal data associated with your account will be deleted or anonymized where appropriate, subject to any legal, regulatory, operational, or government record-retention requirements that apply. As a government operational service, some request, delivery, audit, or government records may need to be retained even after a deletion request is processed.

Facebook Login

If you signed in to Saba Water Delivery using Facebook Login, you can also remove Saba Water Delivery's access to your Facebook account at any time from Facebook's Settings (Settings & Privacy → Settings → Apps and Websites).

Removing Facebook authorization only stops Saba Water Delivery from being able to use Facebook to sign you in. It does not, by itself, delete or change any water-request, delivery, or account records already held by Saba Water Delivery.

Requesting deletion of Saba Water Delivery data is a separate step — contact the Water Delivery Office as described above.